jaitun Terms and Conditions

01 General Provisions

These terms and conditions ("Terms") apply to users of the jaitun platform and all its associated services. "jaitun", "we", or "platform" refers to the website https://jaituncasino.cam and its operator.

These Terms constitute a legal agreement between you and jaitun. By accessing the website, registering an account, placing a bet, or playing any game, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using this platform.

jaitun reserves the right to modify or update these Terms at any time. Continuing to use the platform after changes take effect means you have automatically accepted the updated Terms. You are therefore advised to review this page regularly.

These Terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version shall be considered final.

02 Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To open an account and use services on jaitun, a user must be at least 21 years of age. Identity documents may be required for age verification. If a user provides a false age, their account will be cancelled immediately and the associated balance may be forfeited.

2.2 Single Account Rule

Each individual may hold only one account on jaitun. If the same person opens multiple accounts, or if multiple accounts are operated from the same household or IP address, they will be identified as "duplicate accounts" and all accounts may be closed. In such cases, bonuses will be cancelled and balances may be frozen.

2.3 Providing Accurate Information at Registration

All information provided when creating an account — name, date of birth, mobile number, email — must be truthful and accurate. Opening an account with false information is a violation of these Terms. To change any information later, you must contact the support team and may be required to submit relevant documents.

2.4 Account Transfer Prohibited

No user may transfer, sell, or lend their jaitun account to anyone else. An account is strictly personal and may only be used by the registered individual.

03 Account Security and Verification

3.1 Password Protection

It is your responsibility to keep your account login details — username and password — completely confidential. Do not share this information with anyone. Use a strong password and change it regularly. Any unauthorised use of your account must be reported to the jaitun support team immediately.

3.2 KYC Verification

To ensure security and prevent fraud, jaitun reserves the right to carry out identity verification (KYC) at any time. A national identity card, passport or birth certificate, and proof of address may be requested. If the required documents are not submitted within the specified time, withdrawals may be put on hold.

3.3 OTP Verification

For certain actions, identity confirmation via an OTP sent to your mobile number may be required. Do not share your OTP with anyone — jaitun never asks for an OTP by phone or message.

04 Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

Deposits on jaitun can currently be made via bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount for each method is ৳300. Deposit processing time depends on the network.

4.2 Withdrawal Methods and Limits

The same methods are used for withdrawals: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawal processing generally takes between 30 minutes and 3 hours. However, withdrawals may be delayed if account verification is not complete.

4.3 Source of Funds

Funds deposited into an account must come from a legitimate source. If a transaction is identified as being linked to money laundering or any other illegal activity, jaitun will immediately close the relevant account and notify the appropriate authorities.

4.4 Withdrawal Rejection

jaitun may suspend or reject a withdrawal request in the following cases: account verification is incomplete; wagering requirements for an active bonus have not been met; fraud or manipulation is suspected; or there is evidence of bonus abuse across multiple accounts.

05 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members on jaitun can receive a 150% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount before withdrawal. For example: depositing ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500, and ৳1,500 × 20 = ৳30,000 must be wagered before withdrawal.

5.2 General Terms for Bonus Use

• Bonuses may only be claimed in accordance with the terms of the specific promotion.
• The minimum deposit amount for each promotion is ৳300.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• Multiple bonuses cannot be active at the same time.
• jaitun reserves the right to cancel a bonus if fraud or irregular betting patterns are detected.

5.3 Other Promotions

In addition to the welcome bonus, jaitun offers weekly reload rewards, Friday special offers, slot game bonuses, birthday rewards, and a referral reward programme. Each promotion has specific terms detailed on its respective promotion page. You are advised not to claim a bonus without reading its terms.

5.4 VIP Programme

jaitun's VIP programme has three tiers: Bronze — up to 0.5% weekly cashback; Silver — up to 1.0% weekly cashback; and Gold — up to 1.5% weekly cashback. Cashback is paid at the applicable rate on total net losses for the week. Advancement to a higher VIP tier depends on regular participation and activity.

06 Betting and Gaming Rules

6.1 Acceptance and Rejection of Bets

jaitun reserves the right to accept, limit, or reject any bet, particularly when a technical error, unusual betting pattern, or suspicious activity is observed. In any dispute over a bet placed after an event has started, jaitun's decision will be considered final.

6.2 Cancelled or Suspended Events

If a sports event or game is cancelled or suspended due to a technical issue, the relevant bet amount will be returned to the user's account. However, if the event result has already been determined, settlement will be made based on that result.

6.3 Maximum Win Limit

A maximum win limit per single bet may apply to certain games or betting events. This limit varies by game and is stated in the description of the relevant game or event.

6.4 Technical Errors

jaitun is not liable if a game or bet is interrupted due to software, hardware, or internet connection issues. The data stored on the server is final and will be treated as authoritative in the event of a dispute. If a software error causes an incorrect payout in any game, jaitun reserves the right to correct the difference.

07 Prohibited Activities

Participation in any of the following activities is strictly prohibited:

• Creating multiple accounts to claim bonus benefits.
• Placing bets using automated software, bots, or scripts.
• Exploiting technical vulnerabilities or errors in the platform.
• Attempting to influence outcomes by colluding with other users.
• Using the platform for money laundering or any other illegal financial activity.
• Stealing another user's account credentials or attempting unauthorised access.
• Sending hateful, harassing, or offensive messages.
• Any activity that violates national law or international regulations.

If such activity is detected, the account may be immediately suspended and the balance forfeited. In serious cases, law enforcement authorities will be notified.

08 Account Suspension and Closure

8.1 Account Closure by jaitun

jaitun may suspend or permanently close any account for the following reasons: any violation of these Terms; suspicion of fraud or manipulation; at the user's request; or due to regulatory or legal obligations. Prior to closing an account, jaitun may notify the user if deemed necessary.

8.2 Account Closure by the User

Any user may request closure of their account at any time. To do so, they must contact the support team via 24/7 live chat or email. If there is any valid balance or ongoing bets at the time the closure request is being processed, the account will be closed after those are settled.

8.3 Self-Exclusion

As part of responsible gaming, users may request that their account be suspended for a specified period. During self-exclusion, it will not be possible to access the account or place bets. For more details, please visit the Responsible Gaming Policy page.

09 Limitation of Liability

jaitun always strives to ensure the reliability and uninterrupted service of the platform. However, jaitun will not be liable in the following cases:

• Loss caused by internet disconnection or delays.
• Failure of third-party software or payment providers.
• Unforeseen technical disruptions or force majeure events.
• Any loss arising from a user's account credentials being accessed by another person.
• Financial losses resulting from the user's own gaming or betting decisions.

jaitun will not be liable under any circumstances for indirect, incidental, or consequential losses. In any claim, jaitun's maximum liability is limited to the amount of the relevant transaction.

10 Data Protection and Privacy

jaitun treats the security of users' personal information as a top priority. All data is kept secure through SSL encryption and modern security technology. Full details of how personal information is collected, stored, and used can be found in our Privacy Policy.

Personal information is not sold or transferred to third parties without the user's consent. However, information may be shared with relevant authorities in cases of legal obligation or fraud investigation.

All information regarding the cookie policy and data retention is discussed in detail on the Privacy Policy page. Any requests or complaints relating to your personal information can be directed to the support team.

11 Responsible Gaming Policy

jaitun believes that gaming is a form of entertainment, not a way to earn income. The platform is only for adults aged 21 and above, and we encourage all users to play within their means.

If you feel that gaming is becoming a problem, the following steps can be taken:

• Set a deposit limit — contact support to set a daily or weekly limit.
• Take a temporary break — pause your account for a set period of time.
• Choose permanent self-exclusion — if you have a long-term problem, close your account permanently.
• Seek professional help — talk to a family member or a mental health specialist.

Our full policy, tools and support details on responsible gaming can be found on the Responsible Gaming page.

12 Changes to Terms & Effectiveness

12.1 Right to Make Changes

jaitun reserves the right to change, amend, or remove any part of these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

12.2 Partial Invalidity

If any part of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining parts will continue to be fully effective. The invalidity of any one clause will not affect the terms and conditions as a whole.

12.3 Contact & Dispute Resolution

For any questions or disputes regarding these terms and conditions, you are requested to first contact the jaitun support team to seek a resolution. For answers to common questions, you can visit our FAQ page. Our support team provides assistance in Bengali and English via 24/7 live chat and email.

12.4 Entire Agreement

These terms and conditions, together with the attached Privacy Policy, Responsible Gaming Policy, and relevant promotion terms, form the entire agreement between you and jaitun. Any prior verbal or written discussions are replaced by these terms and conditions.